At Realwa Courier, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services or visit our website. Information We Collect We may collect the following types of information: Personal Information: Name, phone number, email address, pickup and delivery addresses. Delivery Details: Parcel information, recipient details, and proof of delivery. Payment Information: Transaction details (we do not store sensitive card details). Website Usage Data: IP address, browser type, pages visited (for basic analytics). How We Use Your Information We use your information to: Process and deliver parcels efficiently Communicate with you about pickups, deliveries, and service updates Improve our services and customer experience Respond to inquiries and provide customer support Comply with legal or regulatory requirements Sharing of Information We do not sell or rent your personal information. We may share information only when necessary with: Delivery partners or drivers to complete deliveries Payment service providers for transaction processing Legal authorities if required by law All third parties are required to protect your information. Data Security We take reasonable steps to protect your personal data from unauthorized access, loss, misuse, or disclosure. While no system is 100% secure, we strive to use industry-standard practices to safeguard your information. Cookies Our website may use cookies to enhance user experience and analyze website traffic. You can choose to disable cookies through your browser settings. Your Rights You have the right to: Request access to your personal information Request correction or deletion of your data Opt out of marketing communications To exercise these rights, please contact us using the details below. Third-Party Links Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Contact Us If you have any questions about this Privacy Policy or how we handle your data, please contact us